If incase, you are using LUA version 2. Then go ahead and run liveudpate in interactive mode Below is the article to perform that , if you get any error messages on interactive mode go ahead and perform the troubleshooting which is mentioned in the below article.
This will fix the problem, because this might happen due to the corrupted definitions. For upgradation I have submiited a change request.
I will see if it resolves the issue when uprdage is done. About deleting corrupted defination I cannot delete a defination folder. Its write protected. I tried everything.. Shutdown all process of Symantec but still cannot delete it. Unfortunately I cannot restart server in safe mode etc. Any ideas?? Also if there are corrupted defination of many client, is there any way I can delete all defination from Manager or I will have to log on on each client :.
Forget to mention few thing Mithun Sanghavi asked.. More than clients have old definations. I am not sure if its corrupted defination issue or Live update manager issues. But many are able to fetch updates but as shown in first post snapshot. Do not see any new folder in VirusDef for new updates as well mentioned before client still showing old updates. Mithun Sanghavi Forget to mention few thing asked..
I am using version 2. I would say, Upgrade the LUA 2. There are Lot of Upgrade and there are lot of defects solved. Hope that helps!!! Skip to main content Press Enter. Sign in. Skip auxiliary navigation Press Enter. Skip main navigation Press Enter. Reply to author. Report message as abuse. Show original message.
Either email addresses are anonymous for this group or you need the view member email addresses permission to view the original message. Hi all,. Has anyone else had issues with some sep clients not updating their definitions even though they are connected to the SEPM and the server is fully updated and has updates available? I regularly get the notification email " 67 computers found with virus definitions older than 14 days. Looking at a particular client log: I have a 4am GPO reboot scheduled.
I tried creating an additional policy that forces a content update every 4 hours, regardless if the machine is idle or not, yet the clients don't update. Only thing interesting above is that symantec starts logging before a DHCP address is obtained, probably nothing to worry about.
The client application always updates - so when I create a new package and deploy it, the client is upgraded to the latest version Feedback will be sent to Microsoft: By pressing the submit button, your feedback will be used to improve Microsoft products and services. Privacy policy. Skip to main content.
This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. This section addresses common issues with automatic updates, including the following situations: You see error messages indicating that updates have failed. Even though your device is connected to the internet, the updates fail.
Updates aren't automatically installing as scheduled. Causes The most common causes for update issues are problems with internet connectivity. Options to resolve Step 1: Reset your internet settings Exit all open programs, including the web browser. Note When you reset these internet settings, it may delete your browser temporary files, cookies, browsing history, and online passwords.
Note Some security applications don't uninstall completely. Caution When you remove security programs, your computer may be unprotected. Is this page helpful? Yes No. Any additional feedback?
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